You've never lived until your Boss screams at you, "What's WRONG with YOU !!"
Seriously.
It's part of my job to collect maintainence dues for the developments that I run. Things have been tight recently. Lots of major expenses and income slowed to a bare trickle. This week, the account dipped into the red.
I've been trying to collect dues from members of my Board of Directors and regular owners for the last month. I start slow, just calling them up and letting them know that they are outstanding. I ask them if they want me to mail or e-mail copies of their invoices. Most of them say yes.
I let a few days pass by and call up again and say,
"Just checking to make sure that you received those invoices?
-"Oh, you did ? Great, when can I expect a cheque?"
A few days later I rinse and repeat. I sometimes end up talking to secrataries or owners and sending out more copies of invoices ten or so times before I actually get a cheque in hand. Debt collections is not easy.
This particular Chairman of the Board had promised me a Large Cheque at the end of October. I went ahead and paid bills based on the expectation that I would receive that money at that time. That obviously did not happen. So, I escalated, calling him every other day and leaving messages to the tune of, "Hello Mr. X, this is Z from Company Y, just calling to remind you about your outstanding invoices. Please give me a call at XXX-XXXX."
So, I got a text message on Monday from him, letting me know that he was away and would be dealing with the invoices when he came back.
Ok, no problem.
So I am making calls to other outstanding owners today and come across his name again. Think to myself.."Hmmm, I wonder if he is back yet ?"
So I call his office. I talk to his assistant who assures me that, "Why yes, Mr. X is in the country." ( In a tone of voice to the effect of What is she smoking?)
More on this in a bit...
So I rinse and repeat yet again. Call up his cell and leave another message. "Hello, this is X calling from Blah blah blah". I hang up and move on to the next outstanding amount.
Two minutes later, my phone rings. I have caller ID and so I see that Mr. X is calling me back, cool, I reeeaaaallly need that money.
"Hello Mr. X I see you got my message."
"DID YOU NOT GET MY TEXT ON MONDAY ?"
"Well, yes I did-"
"Well then WHY are you calling me? WHATS WRONG WITH YOU??!!"
"The bank account - "
"WHY AREN'T YOU CALLING MR. Y, HE'S NEVER PAID"
"I am calling all of my outstanding Board Mem-"
"WHAT IS WRONG WITH YOU THEN??!!!"
"Mr. X, I spoke to you about your outstanding-"
"I Told You I Would Deal With This When I Came Back Into The Country."
*He Hangs up Phone*
*I burst into tears of rage and frustration*
So yeah, my Chairman, who I thought was a reasonably decent guy who I haven't had a single problem with in the last two years I have been working with him, Boldfaced LIED to me.
Out of the County My ASS. No Wonder his damn secratary sounded like I was totally crazy when I asked her if Mr. X was back. I doubt he ever fucking LEFT.
I really need a raise if I have to deal with this Bullshit.
